Roadside Assistance

You can go anywhere in a Jeep, and we want to ensure that even if things go wrong, your adventures can continue. That's why we offer a comprehensive Roadside Assistance program, to all members of the Jeep family.

Roadside Assistance - Every New Jeep

Every new Jeep comes with Roadside Assistance included for the entire duration of your vehicle's warranty.

For 24/7 support just call: 1800 102 277 or contact Andrew Miedecke Jeep.

We'll assist you with flat batteries, emergency fuel, flat tyres, lost or locked keys, towing and transportation costs, caravan and trailer assistance, accident coordination, emergency accommodation, car rental, alternative transportation coordination, vehicle relocation coordination, urgent message relay, cancellation or rebooking of travel arrangements, or medical advice.

Roadside Assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as 'Allianz Global Assistance' ('Allianz Global Assistance'). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.

 

Roadside Assistance - Every New Jeep
Lifetime Roadside Assistance

Lifetime Roadside Assistance

Every time you service your Jeep at Andrew Miedecke Jeep, you'll receive an additional 12 months roadside and can continue to do this for the lifetime of your vehicle.

We value every single Jeep customer and as such, Lifetime Roadside Assistance is available to all Jeep owners - and we mean all.

Even if your Jeep has missed a few services or is more than 10 years old, you're still entitled to Lifetime Roadside Assistance. All you need to do is return to Andrew Miedecke Jeep and complete a scheduled service for your vehicle (according to your Service & Warranty Handbook), to enjoy the benefits of an additional 12-months Roadside. With Service Activated Roadside Assist, much of the Roadside Assistance program you receive with a new vehicle is still intact - although there are reduced benefits in some areas; e.g. the towing limit is reduced to 100km and emergency accommodation under this program only allows for 1 day / night. Please check out our Terms & Conditions (below) for more details. We know this class leading Lifetime Service Activated Roadside Assist Program will ensure you have continued peace of mind.

If you're planning some serious adventures, you can also choose to purchase a Jeep Roadside Assistance branded product to increase your benefits to the same level as our new vehicle Jeep Roadside Assistance.

 

Important Message for our Customer
During Lockdown

Miedecke Motor Group remains open, with some key changes to our operations to ensure the safety of our customers and staff during this latest lockdown.

Vehicle servicing, parts and panel operations continue with alterations to our processes to allow contactless operation wherever possible. All bookings stand and we will be ready to assist you.

Please ensure social distancing rules are adhered to and make sure to wear a mask at all times on our premises. There may also be an adjustment period for us as we alter our systems so your patience will be appreciated!

New and Used vehicle sales and deliveries are still available, albeit fully contactless and with ‘Click and Collect’ style deliveries.

If you’d like to speak to the team, call us on (02) 65 838 855 during business hours and we will be happy to assist, with digital purchase options available as well as virtual ‘test drives’ and vehicle demonstrations via smart devices.

At the Miedecke Motor Group, we take your safety extremely seriously and will do everything in our power to ensure that there is little to no risk to our customers during this time.

Stay safe, and support local business!

George Miedecke